Engagements

Engagements are messages you show to users at specific steps in your journey. They appear when users reach the node they're attached to, triggered by the node's event.

Engagement Types

Raven offers three types of engagements:

Tooltip

A small, contextual hint that appears near a specific UI element. Least intrusive, perfect for helpful guidance without disrupting workflow.

Best For	Not Ideal For	Examples
Feature hints, onboarding tips, quick guidance	Critical messages, complex content	"Tap here to create", "This shows notifications"

Bottom Sheet

A sheet that slides up from the bottom of the screen. Ideal for actions and information that need attention without blocking the entire interface.

Best For	Not Ideal For	Examples
Promotions, feature announcements, forms	Critical errors, simple notifications	"New feature available", "Upgrade to Premium"

Popup

A modal dialog that appears in the center of the screen with a faint background overlay. Most attention-grabbing, designed for important messages requiring immediate user response.

Best For	Not Ideal For	Examples
Critical messages, confirmations, errors, terms acceptance	Casual info, frequent reminders	"Delete confirmation", "Payment failed"

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Adding an Engagement

To add an engagement to a node:

1. Click on the node where you want to add an engagement
2. Select an event first (required before adding engagement)
3. Find the "In-App Engagements" section in the configuration panel
4. Click "Add Engagement"
5. Choose engagement type (Popup, Tooltip, or Bottom Sheet)
6. Design your message in the visual editor:
   • Configure text, styling, and behavior
   • Add elements (stacks, images, buttons)
   • For tooltips: Set target screen and element ID
7. Click "Save" on the node

An Engagement Node (orange) appears connected to your node in the canvas.

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Multiple Engagements

You can add multiple engagements to the same journey, but not multiple engagements to the same node. Each node can have only one engagement attached to it.